Kerio nach , bzw während updte/installation kein dienst mehr zum stoppen bricht dann ab

Beschreibung:

Nach oder während des updates kein Dienst mehr, den er stoppen kann.
Hier die Install/update ausgabe

Failed to stop kerio-connect.service: Unit kerio-connect.service not loaded.
dpkg: Warnung: »altes pre-removal-Skript des Paketes kerio-connect«-Unterprozess gab den Fehlerwert 5 zurück
dpkg: stattdessen wird Skript aus dem neuen Paket probiert ...
Failed to stop kerio-connect.service: Unit kerio-connect.service not loaded.Changelogs werden gelesen... Fertig
Vorkonfiguration der Pakete ...
(Lese Datenbank ... 50545 Dateien und Verzeichnisse sind derzeit installiert.)
Vorbereitung zum Entpacken von .../kerio-connect-10.0.9-10320-p2-linux-amd64.deb ...
Failed to stop kerio-connect.service: Unit kerio-connect.service not loaded.
dpkg: Warnung: »altes pre-removal-Skript des Paketes kerio-connect«-Unterprozess gab den Fehlerwert 5 zurück
dpkg: stattdessen wird Skript aus dem neuen Paket probiert ...
Failed to stop kerio-connect.service: Unit kerio-connect.service not loaded.
dpkg: Fehler beim Bearbeiten des Archivs /root/kerio-connect-10.0.9-10320-p2-linux-amd64.deb (--unpack):
 »neues pre-removal-Skript des Paketes kerio-connect«-Unterprozess gab den Fehlerwert 5 zurück
2026-08-07 12:26:27 [INFO] [pid:924] [proc:GFIAgentSetup] [version:1.2.121] [Init] App manager UI base url: https://appmanager.gfi.com/
2026-08-07 12:26:27 [INFO] [pid:924] [proc:GFIAgentSetup] [version:1.2.121] [Init] App manager api server base url: https://api.appmanager.gfi.com/api/v1/
2026-08-07 12:26:27 [INFO] [pid:924] [proc:GFIAgentSetup] [version:1.2.121] [Init] Aws region: eu-west-1
2026-08-07 12:26:27 [INFO] [pid:924] [proc:GFIAgentSetup] [version:1.2.121] downloading agent installer...
2026-08-07 12:26:27 [INFO] [pid:924] [proc:GFIAgentSetup] [version:1.2.121] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/GFIAgentInstaller to /opt/kerio/GFIAgent/GFIAgentInstaller
2026-08-07 12:26:27 [INFO] [pid:924] [proc:GFIAgentSetup] [version:1.2.121] successfully downloaded agent installer
2026-08-07 12:26:30 [INFO] [pid:924] [proc:GFIAgentSetup] [version:1.2.121] 2026-08-07 12:26:27 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] [Init] App manager UI base url: https://appmanager.gfi.com/
2026-08-07 12:26:27 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] [Init] App manager api server base url: https://api.appmanager.gfi.com/api/v1/
2026-08-07 12:26:27 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] [Init] Aws region: eu-west-1
2026-08-07 12:26:27 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] appliance: (Kerio-Connect, /opt/kerio/) is already installed with id 21949231-cb6a-4e57-b859-f8fbc352e72d. Detected upgrade.
2026-08-07 12:26:27 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] downloading binaries...
2026-08-07 12:26:27 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/GFIAgent to /tmp/gfiagent2299504645/GFIAgent
2026-08-07 12:26:28 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/GFIAgentInstaller to /tmp/gfiagent2299504645/GFIAgentInstaller
2026-08-07 12:26:28 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/GFIAgentUninstaller to /tmp/gfiagent2299504645/GFIAgentUninstaller
2026-08-07 12:26:28 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/tailscaled to /tmp/gfiagent2299504645/tailscaled
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/tailscale to /tmp/gfiagent2299504645/tailscale
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/cli to /tmp/gfiagent2299504645/cli
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] downloading required libraries
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] stopping services before proceeding with installation
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] service status: 1
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] checking if binaries are locked...
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] skipping locked file check for GFIAgentInstaller
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] performing safe uninstallation...
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] service status: 2
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] copying binaries...
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent2299504645/GFIAgent to /usr/local/gfiagent/GFIAgent
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent2299504645/GFIAgentInstaller to /usr/local/gfiagent/GFIAgentInstaller
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent2299504645/GFIAgentUninstaller to /usr/local/gfiagent/GFIAgentUninstaller
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent2299504645/tailscaled to /usr/local/gfiagent/tailscaled
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent2299504645/tailscale to /usr/local/gfiagent/tailscale
2026-08-07 12:26:29 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent2299504645/cli to /usr/local/gfiagent/cli
2026-08-07 12:26:30 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] updating file permissions...
2026-08-07 12:26:30 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] saving appliance config...
2026-08-07 12:26:30 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] setting signup status to false for appliance 21949231-cb6a-4e57-b859-f8fbc352e72d
2026-08-07 12:26:30 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] successfully updated signup status for appliance 21949231-cb6a-4e57-b859-f8fbc352e72d
2026-08-07 12:26:30 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] installing agent as service...
2026-08-07 12:26:30 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] installing dependencies...
2026-08-07 12:26:30 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] starting agent as service...
2026-08-07 12:26:30 [INFO] [pid:928] [proc:GFIAgentInstaller] [version:1.2.133] successfully installed agent as a service
2026-08-07 12:26:30 [INFO] [pid:924] [proc:GFIAgentSetup] [version:1.2.121]
Failed to enable unit: Unit file kerio-connect.service does not exist.
dpkg: Fehler beim Aufräumen:
»installiertes post-installation-Skript des Paketes kerio-connect«-Unterprozess gab den Fehlerwert 1 zurück
Fehler traten auf beim Bearbeiten von:
 /root/kerio-connect-10.0.9-10320-p2-linux-amd64.deb
N: Der Download wird als root und nicht Sandbox-geschützt durchgeführt, da auf die Datei »/root/kerio-connect-10.0.9-10320-p2-linux-amd64.deb« durch den Benutzer »_apt« nicht zugegriffen werden kann. - pkgAcquire::Run (13: Keine Berechtigung)
E: Sub-process /usr/bin/dpkg returned an error code (1)
root@kerio:~#

wir erstellen einfach einen dummy dienst

touch /lib/systemd/system/kerio-connect.service
systemctl daemon-reload

nochmal starten, eure version natürlich anpassen

apt install ./kerio-connect-10.0.9-10320-p2-linux-amd64.deb --reinstall

Ausgabe

root@kerio:~# apt install ./kerio-connect-10.0.9-10320-p2-linux-amd64.deb --reinstall
Paketlisten werden gelesen… Fertig
Abhängigkeitsbaum wird aufgebaut… Fertig
Statusinformationen werden eingelesen… Fertig
Hinweis: »kerio-connect« wird an Stelle von »./kerio-connect-10.0.9-10320-p2-linux-amd64.deb« gewählt.
Die folgenden Pakete wurden automatisch installiert und werden nicht mehr benötigt:
  attr bsdmainutils cpp-10 cpp-8 cryptsetup-run fdisk ftp ibverbs-providers libaio1 libapt-inst2.0 libapt-pkg5.0 libasn1-8-heimdal libbind9-161 libboost-atomic1.67.0 libboost-iostreams1.67.0
  libboost-regex1.67.0 libboost-system1.67.0 libboost-thread1.67.0 libboost-thread1.74.0 libbpf0 libcbor0 libcephfs2 libcroco3 libcryptsetup4 libcwidget3v5 libdns-export1104 libdns-export1110 libdns1104
  libdns1110 libevent-2.1-6 libfile-copy-recursive-perl libfl2 libfmt9 libgfapi0 libgfrpc0 libgfxdr0 libglusterfs0 libhcrypto4-heimdal libhcrypto5-heimdal libhdb9-heimdal libheimbase1-heimdal libhogweed4
  libhx509-5-heimdal libibverbs1 libicu63 libicu67 libip4tc0 libip6tc0 libiptc0 libirs161 libisc-export1100 libisc-export1105 libisc1100 libisc1105 libisccc161 libisccfg163 libisl19 libjson-c3
  libkrb5-26-heimdal libllvm11 libllvm7 liblwres161 libmpdec2 libmpdec3 libnettle6 libnftables0 libnl-3-200 libnl-route-3-200 libnspr4 libnss3 libntdb1 libperl5.28 libperl5.32 libprocps7 libprocps8
  libpython2.7 libpython3.7-minimal libpython3.7-stdlib libpython3.9 libpython3.9-minimal libpython3.9-stdlib librados2 librdmacm1 libreadline7 libroken18-heimdal libroken19-heimdal liburing1 libvulkan1
  libwayland-client0 libwind0-heimdal mesa-vulkan-drivers perl-modules-5.28 perl-modules-5.32 pigz python3.7 python3.7-minimal python3.9 python3.9-minimal samba samba-ad-provision samba-vfs-modules tdb-tools
  telnet update-inetd
Verwenden Sie »apt autoremove«, um sie zu entfernen.
Die folgenden Pakete werden aktualisiert (Upgrade):
  kerio-connect
1 aktualisiert, 0 neu installiert, 0 zu entfernen und 0 nicht aktualisiert.
1 nicht vollständig installiert oder entfernt.
Es müssen noch 0 B von 301 MB an Archiven heruntergeladen werden.
Nach dieser Operation werden 27,7 MB Plattenplatz zusätzlich benutzt.
Holen:1 /root/kerio-connect-10.0.9-10320-p2-linux-amd64.deb kerio-connect amd64 10.0.9.10320.patch2-1 [301 MB]
Changelogs werden gelesen... Fertig
Vorkonfiguration der Pakete ...
(Lese Datenbank ... 50545 Dateien und Verzeichnisse sind derzeit installiert.)
Vorbereitung zum Entpacken von .../kerio-connect-10.0.9-10320-p2-linux-amd64.deb ...
Unit /lib/systemd/system/kerio-connect.service is masked, ignoring.
Entpacken von kerio-connect (10.0.9.10320.patch2-1) über (10.0.8.9228.patch1-1) ...
kerio-connect (10.0.9.10320.patch2-1) wird eingerichtet ...
2026-08-07 12:32:08 [INFO] [pid:1229] [proc:GFIAgentSetup] [version:1.2.133] [Init] App manager UI base url: https://appmanager.gfi.com/
2026-08-07 12:32:08 [INFO] [pid:1229] [proc:GFIAgentSetup] [version:1.2.133] [Init] App manager api server base url: https://api.appmanager.gfi.com/api/v1/
2026-08-07 12:32:08 [INFO] [pid:1229] [proc:GFIAgentSetup] [version:1.2.133] [Init] Aws region: eu-west-1
2026-08-07 12:32:08 [INFO] [pid:1229] [proc:GFIAgentSetup] [version:1.2.133] downloading agent installer...
2026-08-07 12:32:08 [INFO] [pid:1229] [proc:GFIAgentSetup] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/GFIAgentInstaller to /opt/kerio/GFIAgent/GFIAgentInstaller
2026-08-07 12:32:08 [INFO] [pid:1229] [proc:GFIAgentSetup] [version:1.2.133] successfully downloaded agent installer
2026-08-07 12:32:12 [INFO] [pid:1229] [proc:GFIAgentSetup] [version:1.2.133] 2026-08-07 12:32:08 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] [Init] App manager UI base url: https://appmanager.gfi.com/
2026-08-07 12:32:08 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] [Init] App manager api server base url: https://api.appmanager.gfi.com/api/v1/
2026-08-07 12:32:08 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] [Init] Aws region: eu-west-1
2026-08-07 12:32:08 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] appliance: (Kerio-Connect, /opt/kerio/) is already installed with id 21949231-cb6a-4e57-b859-f8fbc352e72d. Detected upgrade.
2026-08-07 12:32:08 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] downloading binaries...
2026-08-07 12:32:08 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/GFIAgent to /tmp/gfiagent1942601018/GFIAgent
2026-08-07 12:32:09 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/GFIAgentInstaller to /tmp/gfiagent1942601018/GFIAgentInstaller
2026-08-07 12:32:09 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/GFIAgentUninstaller to /tmp/gfiagent1942601018/GFIAgentUninstaller
2026-08-07 12:32:09 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/tailscaled to /tmp/gfiagent1942601018/tailscaled
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/tailscale to /tmp/gfiagent1942601018/tailscale
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] downloading https://appmanager.gfi.com/1.2.latest/linux-amd64/cli to /tmp/gfiagent1942601018/cli
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] downloading required libraries
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] stopping services before proceeding with installation
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] service status: 1
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] checking if binaries are locked...
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] skipping locked file check for GFIAgentInstaller
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] performing safe uninstallation...
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] service status: 2
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] copying binaries...
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent1942601018/GFIAgent to /usr/local/gfiagent/GFIAgent
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent1942601018/GFIAgentInstaller to /usr/local/gfiagent/GFIAgentInstaller
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent1942601018/GFIAgentUninstaller to /usr/local/gfiagent/GFIAgentUninstaller
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent1942601018/tailscaled to /usr/local/gfiagent/tailscaled
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent1942601018/tailscale to /usr/local/gfiagent/tailscale
2026-08-07 12:32:10 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] copying /tmp/gfiagent1942601018/cli to /usr/local/gfiagent/cli
2026-08-07 12:32:11 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] updating file permissions...
2026-08-07 12:32:11 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] saving appliance config...
2026-08-07 12:32:11 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] setting signup status to false for appliance 21949231-cb6a-4e57-b859-f8fbc352e72d
2026-08-07 12:32:11 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] successfully updated signup status for appliance 21949231-cb6a-4e57-b859-f8fbc352e72d
2026-08-07 12:32:11 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] installing agent as service...
2026-08-07 12:32:11 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] installing dependencies...
2026-08-07 12:32:11 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] starting agent as service...
2026-08-07 12:32:12 [INFO] [pid:1234] [proc:GFIAgentInstaller] [version:1.2.133] successfully installed agent as a service
2026-08-07 12:32:12 [INFO] [pid:1229] [proc:GFIAgentSetup] [version:1.2.133]
Updating installation timestamp in /opt/kerio/mailserver/mailserver.cfg...
New timestamp: 1786098732
No <table name="installationTracking"> found in /opt/kerio/mailserver/mailserver.cfg
Created symlink /etc/systemd/system/multi-user.target.wants/kerio-connect.service → /lib/systemd/system/kerio-connect.service.
N: Der Download wird als root und nicht Sandbox-geschützt durchgeführt, da auf die Datei »/root/kerio-connect-10.0.9-10320-p2-linux-amd64.deb« durch den Benutzer »_apt« nicht zugegriffen werden kann. - pkgAcquire::Run (13: Keine Berechtigung)